Grievance Redressal Committee

Grievance Redressal Committee

Role of Grievance Redressal Committee

  • To accept written grievances from students related to the system

  • To create and implement a mechanism to handle the reported grievances

  • To forward the findings to the Management if necessary for further action

  • To listen, record and scrutinize the grievances submitted to them by the Staff and Students and take necessary steps immediately

  • To attend to the grievances based on the authenticity and gravity of the criticisms made

  • To represent the grievances to the concerned section which may include maintenance, transport, academic, amenities etc

  • To convene periodical meetings to discuss whether the grievances have been settled

  • To make a follow-up of these matters at regular intervals till their final disposa

  • To maintain strict confidentiality, if necessary