Grievance Redressal Committee

About the Committee

The Grievance Redressal Committee aims to look into the complaints lodged by any student and redress it as per requirement. The students can state their grievance regarding any academic and non- academic matter within the campus through the online and grievance/ Grievance Box.

Objectives

• Developing a responsive and accountable attitude among all the stakeholders in order to maintain a harmonious educational atmosphere in the institute
• Upholding the dignity of the college by ensuring strife free atmosphere in the campus through promoting cordial student-student relationship and student-teacher relationship etc
• Encouraging the students to express their grievances / problems freely and frankly, without any fear of being victimized
• Advising students of the institute to respect the right and dignity of one another and show utmost restraint and patience whenever any occasion of rift arises
• Advising all the students to refrain from inciting students against other students, teachers and administration
• Advising all staffs to be affectionate to the students and not behave in a vindictive manner towards any of them for any reason

Role of Grievance Redressal Committee

• To accept written grievances from students related to the syste
• To create and implement a mechanism to handle the reported grievances and to make necessary actions
• To listen, record and scrutinize the grievances submitted to them by the Staff
• To attend to the grievances based on the authenticity and gravity of the criticisms made
• To represent the grievances to the concerned section which may include maintenance, transport, academic, amenities etc
• To convene periodical meetings to discuss whether the grievances have been settled
• To make a follow-up of these matters at regular intervals till their final disposal
• To maintain strict confidentiality, if necessary

Members